At Emergency Roof Leak Repair (the Company), your privacy is a top priority. Our commitment to protecting your personal data is demonstrated in this Privacy Policy, which details our approach to handling data within the framework of various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This Privacy Policy is in effect for all users of our website https://emergency-roof-leak-repair.trustedstandard.com, including its applications, services, and products. Please note that this policy does not apply to external platforms, applications, products, or services you may access from our platform, each with their own privacy policies.
Our Privacy Policy addresses data processing during various interactions with us, such as when you:
- Engage with our applications and services as an authorized user
- Visit any of our websites that fall under this Privacy Statement
- Communicate with us through newsletters, emails, calls, or text messages/SMS
We collect a range of personal data to provide and improve our services. This includes:
- Account information you create and manage
- Payment details necessary for transactions
- Financial records as part of service provision
- Purchase history and preferences
- Mobile device identifiers for app usage tracking
- Location data for location-based services or marketing purposes, where permitted by law
- Feedback you provide for quality assurance and customer service
- Information from social media interactions if applicable
- Details about the products you use or inquire about
This information is gathered through various means: your direct input during account creation or service usage, automatic tracking technologies we employ, and data shared with us by third parties, which are governed by their respective privacy policies.
We also use cookies on our websites to enhance user experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, and you can manage your preferences through our Cookie Manager tool.
Regarding data retention, we keep personal data for no longer than necessary for the purposes for which it was provided or as required by law. Once these purposes have been fulfilled or the required period elapsed, we take steps to delete or anonymize the data.
The protection of your personal data is a priority for us. We implement organizational and technical safeguards designed to secure your data against unauthorized access, use, modification, or disclosure. This includes using encrypted communication and selecting secure third-party processing services.
We recognize the importance of protecting children’s privacy. Our services are not directed at children under 18 years of age, and we do not knowingly collect personal data from them.
Under this Privacy Policy, you have rights regarding your personal data, depending on where you are located. These may include the right to access, rectify, erase, restrict processing, transfer your data, object to certain processing activities, non-discrimination for exercising your privacy rights, and the ability to file appeals or complaints with a supervisory authority. To exercise these rights, please reach out to our privacy team.
We may update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage you to review it regularly for any updates.
For inquiries, unsubscribe requests, or if you have data-related questions, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website.